CBS would like to inform consumers that we have temporarily shut down our online service for consumers to purchase a copy of their credit report. This is a precautionary measure to allow us to implement stronger security controls, following a case of defacement of our website in February.


CBS would like to assure consumers that there has been no data loss nor compromise. We apologise for any inconvenience caused. In the meantime, members of the public who wish to get a copy of their credit reports may continue to purchase them at the following locations:


1. Credit Bureau (Singapore) Office

Immediate processing of credit report.

2 Shenton Way, #20-02, SGX Centre 1, Singapore 068804

Hotline: 6565 6363


Operating Hours:

Mondays to Fridays : 9am - 6pm

Closed on Saturdays, Sundays and Public Holidays


Option 2 to 4 requires an approximate of 1-3 working days to process credit report.

2. SingPost

62 SingPost Branches Islandwide


3. CrimsonLogic Service Bureau

133 New Bridge Road, #19-01/02 Chinatown Point, Singapore 059413

Tel: 6538 9507

1, Supreme Court Lane, Level 1, Supreme Court Building, Singapore 178879

Tel: 6337 9164


Operating Hours:

Mondays to Fridays: 8:30 am – 5:00 pm

Saturdays: 8:30 am – 12:30 pm

Closed on Sundays and Public Holidays


4. CASE Office

170 Ghim Moh Road, #05-01, Ulu Pandan Community Building, Singapore 279621

Tel: 6100 0315


Operating Hours:

Mondays to Saturdays: 9am – 4pm

Closed on Sundays and Public Holidays