Code Of Conduct

Miscellaneous

11.1 The Bureau shall on every Business Day maintain a help desk which shall be manned by personnel trained to respond to queries, provide Feedback and process complaints.

11.2 Each Member shall designate one or more person or persons to deal with queries, feedback or complaints and to facilitate the fair, simple, speedy and efficient resolution of complaints.

11.3 The Bureau will provide facilities for communication with and feedback from Individuals.