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Rectifying Inaccurate Information In Your Credit Report
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Rectifying Inaccurate Information In Your Credit Report
Q1. Can I obtain my credit report from Credit Bureau (Singapore)?
A. Yes. To find out how to obtain a copy of your credit report, click here.
Q2. What if I disagree with the information in my credit report?
A. Please contact Credit Bureau (Singapore) regarding this. The Bureau will process your request and an investigation will be carried out. If the investigation uncovers an error in your personal profile, Credit Bureau (Singapore) will immediately amend your information. If the disagreement is in the credit data, Credit Bureau (Singapore) will:
• Consult with the data source;
• Post a notice in your credit file with Credit Bureau (Singapore) that the credit data is being disputed and is under investigation;
• Inform you of the progress and outcome of the investigation. After the error in the credit report has been rectified, the revised report will be sent to all Bureau members who have made enquiries on you in the last 3 months to inform them of the amendment in your credit report.
Q3. What if I disagree with the outcome of the investigation above?
A. Credit Bureau (Singapore) has a Compliance Committee to whom you can make a request to review your case.