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My Credit File - Online
My Credit File - Online
Q1. What is My Credit File - Online
A. My Credit File - Online is a new service that allows consumers to access their personal credit report via Internet. The authentication used would be SingPass ID.
Q2. What is a SingPass ID?
A. SingPass stands for “Singapore Personal Access”. It is your common password to transact with different Government online services.
Q3. I do not have a SingPass ID. Where can I obtain it?
A. You can request for your SingPass ID via CPF Online Request Service.
Q4. Can I use my SingPass ID to purchase a credit report on behalf of someone else?
A. As SingPass is a highly confidential password, third-party request is strictly not allowed.
Q5. Why do I need to furnish my personal details since I have already been authenticated by SingPass?
A. Credit Bureau (Singapore) Pte Ltd is using SingPass ID for authentication purpose only. No personal details are obtained from the authorities. These personal details are necessary for matching and recording purpose.
Q6. Will Credit Bureau (Singapore) Pte Ltd have access to my SingPass ID and password?
A. Credit Bureau (Singapore) Pte Ltd does not have access nor store passwords keyed in at point of authentication.
Q7. Would the information on my credit report be accessible by third parties?
A. The information stored in your personal credit report is strictly private and confidential.
Only Credit Bureau (Singapore) and other MAS-approved institutions participating in Credit Bureau (Singapore) can have access to a consumer’s credit report. The purpose for such access is restricted to the assessment of credit-worthiness of the consumers, and further disclosure to any other person is prohibited. All authorized personnel (of both Members and the Bureau) will have unique ID and passwords to identify themselves when they access the Bureau’s database. Access by unauthorized personnel is prohibited. All access to the Bureau’s database is tracked.
Q8. What are the payment modes allowed for this service?
A. Currently, Credit Card payment via eNets is the only available mode.